Privacy Policy
Promised Cask Ltd (we, us, our) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights.
Promised Cask Ltd, registered in England and Wales (Company No. 16269572), registered office at 6 Maresfield Gardens, London NW3 5SU. VAT No. 492 0805 87.
Contact details you give us (name, email, phone, delivery address) via our forms, trade enquiries, or newsletter signup. Order and account information if you buy from us or hold a trade account. Basic website usage data (pages visited, general location) if analytics are enabled.
To process orders, enquiries, and trade account applications. To deliver wine to you and communicate about your order. To send occasional newsletters or offers, only if you've opted in, and you can unsubscribe anytime. To improve our website and service.
We share data only where necessary to fulfil our service: our storage and logistics partner (LCB), payment processors, and our internal systems. We do not sell your data to third parties.
We keep order and account data for as long as needed to meet our legal and accounting obligations, then delete or anonymise it.
Under UK GDPR, you can ask to see, correct, or delete your personal data, or object to how we use it. Contact us at info@promisedcask.com to exercise these rights.
Questions about this policy: info@promisedcask.com / 6 Maresfield Gardens, London NW3 5SU.